Tech Support






 Zone Trigger FAQ

1-Can I use my digital camera as a webcam?
2- Zone Trigger is slow and takes up a lot of my computer's ressources. What can I do?
3- Does Zone Trigger support IP cameras?
4- Can Webcam Zone Trigger record sound?
5- Can Zone Trigger support multi cameras?
6- Can I change the image resolution?
7- If I buy Zone Trigger and a new version comes out later, will I have to pay again?
8- Are big triggers less sentitive than small ones?
9- Zone Trigger acts erratic, or crashes. What can I do?


1-Can I use my digital camera as a webcam?Can I use my digital camera as a webcam?
Only if the camera came with webcam drivers. Most digital cameras will not act as webcams, even if they have a USB connection.

Most Canon cameras may be used via the PS-Remote software, which interfaces the camera with Zone Trigger. When adding a new camera, choose an "Other" device and select "Breeze Systems PS-Remote software". If PS-Remote is currently running (and connected to a camera), you can get video from it. Every Hot Spot trigger will result in the camera taking a picture.

2- Zone Trigger is slow and takes up a lot of ressources. What can I do?
Video capture is expensive.
-You can lower the capture frame rate in the settings.
-Some webcams are faster than others.
-Better lighting usually provides a better frame rate for most webcams.
-You can lower the image resolution in the Video Settings.

3- Does Zone Trigger support IP cameras?
Zone Trigger can stream jpg images from any IP camera (or website) that provide access to its jpg. When connecting a camera in Zone Trigger, choose "IP cam" and enter the URL for the jpg.

4- Can Webcam Zone Trigger record sound?
Yes. When Zone Trigger is connected to ca camera, add sound input by clicking on the button in the Video Settings. Zone Trigger can also listen to  this sound source to produce more triggers. See the product's documentation for more details.

5- Can Zone Trigger support multi cameras?
Yes, the Pro edition of Webcam Zone Trigger 2 can support many cameras. If you are currently using the standard edition, you can visit the web store to purchase an upgrade license. Make sure you have downloaded the latest version of Zone Trigger before upgrading.
6- Can I change the image resolution?
Yes. Go to the Video Settings on the main window. The lowest supported resolution is 320x240.

Note that some video input cannot be resized. Images from IPcam or video files, for example.

7- If I buy Zone Trigger and a new version comes out later, will I have to pay again?
You will not have to pay twice. Upgrading will always be free for products in the same line and category.However, if you purchased a Standard edition and would like to upgrade to a Pro edition, you might have to purchase an upgrade license. With an upgrade license, you need to first enter the standard license, and then enter the upgrade license in the software.

8- Are big triggers less sentitive than small ones?
The sensitivity slider selects a percentage of motion within a hot spot to make it trigger. So for the same sensitivity, more motion is required for a larger Hot Spot.

9- Zone Trigger acts erratic, or crashes. What can I do?
First, make sure you have the latest version of Zone Trigger installed on your computer. You can see the version number in the About box of the Help menu.

Next, make sure that you have the latest drivers for you camera, or the latest version of Direct-X installed on your computer.Here is a link to the Window Media 9 page, if you want to update your system.
http://www.microsoft.com/windows/windowsmedia/9series/player.aspx

In case the program suffers from curropted files because of a computer crash, you can always "reset" the software by holding down the Shift key on your keyboard while Zone Trigger is starting. This will prevent from loading the settings and will give you a clean environment.

If the problem persists, send an email to support@zonetrigger.com
we usually answer all support request within 24 hours.


Copyright© 2006 Omega Unfold. All rights reserved.
Site map - Privacy policy - Contact Us