Sales &
Support
The answer to your question might be on this page. Please take a moment to review it. Sales Support How do I get
the software?
How do I install the software on my computer? How do I pay for the software? Will I received a CD in a box? Technical Support I
have questions about what the software can do
I have questions about what I need to run the software I am currently running the software and am having some problems Articles & how-to Video and Tutorials - examples on how to use Zone Trigger products Project Video and tutorial
page - Get a bunch of examples and
how-to information for motion detection projects with Zone Trigger
software.
How do I get the software? Zone
Trigger products are downloadable as shareware. This is a fully
functional,
free software, but the trial version has limitations
watermark over saved images, a limit on the number of triggers, and the
software may expire after a set ammount of days.
Just go to one of the product pages and download the software by clicking on the "Download" button. This will initiate the download of the installer, you will need to accept it, open it, or save it on your computer. Webcam Zone Trigger - Go to the motion detection page Audio Zone Trigger - Go to the sound detection page Media Zone Trigger - Go to the sound detection page When you purchase the full version, a key code will be given to you. Enter this code in the trial version to unlock the full version unlimited features. How do I install the software? To
install the Zone Trigger software on your computer, you need to
download and run the installer. It is an executable file. See the links
above to download about how to download the installers.
You need to open the installer. If Zone Trigger is already installed on your computer, it will be uninstalled first. The installation is very quick and simple. When done, a shortcut will be added in the Windows Start Menu, and on the desktop. The installer will also put the user manual in the Start Menu. How do I pay for the software? From
inside the software, or from this website, click on a "Buy" link. This
will bring you to the Omega
Unfold web-store. You will need to click on the Checkout
button, and fill a short form with your name, address and payment
method. The whole process is very quick and minimal.
When buying Zone Trigger, you receive a key code that will unlock all the unlimited features from the trial. All operations are done over the internet, you will not receive any paper mail. This key code (or serial number) will appear on the invoice and will be sent to the email address you have entered during the purchase process. It is automatically sent immediately after the purchase, but it may take a few minutes to get to you. If you do not receive the email on the same day, please contact sales support (see link at the bottom of the page). Payment is done thru Paypal®, established and trusted payment provider. You may already have a Paypal account. We, Omega Unfold, will never see your credit card information. We will receive your name, address and e-mail. We will never give or sell your personal information to a third party, as we strongly support online privacy. Will I received a CD in a box? You
will not receive a hard copy of the product you have purchased. All
operations are performed on the internet, and are designed to provide
services immediately and at low-cost.
The box and cd images displayed on the website are symbolic of a software product. It is industry-standard to display a box to represent even an abstract product, this is in no way meant to mis-lead the customer. I have questions about what the software can do... The
Zone Trigger serie of software are general-purpose tools, and are very
versatile. Your question about a software may be clearly answered in
the software's user manual:
Go to the Webcam Zone Trigger user manual Go to the Audio Zone Trigger user manual Check out the example projects for Zone Trigger software, there might be something similar to what you want to do. All projects on this page a clearly explained: Go to the motion detection and webcam monitoring project page If you still have questions, don't hesitate to contact us. Give us some details about what you want to do, and we'll help you the best we can to make it happen. We are very curious about the creative way to use our products. I have questions about what I need to run the software, which camera to choose... The
first thing you should do is read the following article. It is a great
introduction to software, hardware, and terminology used in the
industry.
Go to article: Introduction to video Capture and Motion Detection If you still have questions, don't hesitate to contact us. We understand how important it is to get familiar with software and hardware before spending money on them. We will guide you as best we can. I am currently running the software and am having some problems... The
section of the manual that speaks about the feature you need might hold
the answer to your question:
Go to the Webcam Zone Trigger user manual Go to the Audio Zone Trigger user manual The Zone Trigger FAQ is a great source of information regarding the most frequently encountered problems: Go to the Zone Trigger software FAQ Make sure you have the most recent version of the software, bugs are weeded out as they are found. Go to the Zone Trigger product page to download the latest version. If you still have questions, don't hesitate to contact us. Please be as precise as possible about your issue. Describe what the problem is, how to reproduce it (whenever possible), what kind of camera you are using, the version of Windows you are using, and any detail that might help us reproduce and solve the problem. |
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